Assbackwards from every other menards so its hard finding stuff. Every time ive went there. They were out of what you need! I love menards. But, not this one!
The gal helping me in the lighting department was awesome!! She went way out of her way to be of assistance. Kudos to her. She had glasses. Wish I would have written down her name. Be sure to give her a day off. Great help!!
Products seem to be of low grade Wal-Mart type. Not worth value overall. The 11% is a gimmick, sounds good, but it's not. Compared to other stores they are the same if not slightly above with their 11% rebate.
This place can be a real hit or miss when it comes to customer service. I've been there many times, where it's painful to see some associates struggle to deliver average customer service. But there has also been times where I was very impressed with others high level of customer service. One example of the high end customer service was last month when I went there to purchase material to build a deck. There were some people that would say hi and ask if they could help, but it wasn't very authentic and didn't seem like they really cared about helping. But then an associate by the name of Mary approached me to see if she could help me out. She made sure I understood the difference between each option of deck boards along with the posts and railings. When she didn't know the answer, rather than making up something, she reached out to her manager Jim. Jim was equally as accommodating to helping me as Mary was. They both showed they truly cared about assisting me and that meant a lot. I really appreciate the customer service they provided me that day. And I want you and everyone that reads this, to know what a difference these two associates make. Thank you again!
Almost always very helpful. One supervisor/manager needs a long vacation.... But overall very helpful people at a store that I love
Menards is a US Hardware Store based in De Pere, Wisconsin. Menards is located at 1313 Lawrence Dr, De Pere, WI 54115, USA.
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