I appreciate all your hard work and all the consulting before the wedding. It made the big day much easier.
Mary Lynn and the De Pere Greenhouse Team designed beautiful floral pieces for my daughters wedding. The bouquets were more gorgeous than I ever imagined! The centerpieces were lovely and fit the venue perfectly. The boutonnieres were easy to attach to the tuxes with the double-sided tape – BRILLIANT! I wish I would have invented that. ☺
My employee's mother passed away and I ordered flowers from this location. I asked the employee if the flowers were received and was told that there was one arrangement that arrived without a note card and the church thought it was for another service. The employee's description of the flowers were the ones I ordered. I contacted the florist to let them know my disappointment that the card was not secured to the arrangement. The response I received was extremely defensive ("we always attach a card or how would they get there" to "well, we always put a card on it") and then, the final comment was "well, what do you want me to do about it". I had no choice but to ask her to show a little customer service and actually look into the situation. After the way the florist employee spoke to me, I feel I will not receive a call back; however, it would be the professional thing to do. I understand mistakes happen, but the lack of sympathy under the circumstances was not impressive.
Called and ordered a bouquet that I'd seen on their website for 40 dollars. The only thing I wanted to change was the vase. Went to pick up the flowers and the arrangement was less than half the size of the picture online. When I questioned the sales associate she said "well i don't know what to say, this is a 40 dollar value". Disappointed with the false advertising on the website.
I was very happy with my visit. Experienced staff helped me put together a stunning combination of flowers and greens for a huge summer planter. I didn't know where to start but they walked me through the appropriate selections for my sunny front yard. This is eye-catching ! Very pleased that I went to DePere Greenhouse.
Thank you thank you thank you!!!
Little shop I didn't know existed until accidentally driving past and am so happy I stopped in! Priced decently. Karen was a huge help, wonderful customer service. Will definitely be back soon, thank you :)
De Pere Greenhouse Floral is a US Florist based in De Pere, Wisconsin. De Pere Greenhouse Floral is located at 1190 Grant St, De Pere, WI 54115, USA.
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